|Most improvement efforts have as much impact on company performance as a rain dance has on the weather.|
A friend recently asked me to recommend an article on Change Managementt. After a bit of thought, I went with an oldie but goodie from 1992! It's an article from Harvard Business Review entitled Successful Change Programs Begin with Results by Robert H. Schaffer and Harvey A. Thomson. The cartoon is from the article and...well, if you really want to know, click on the link and download the article.