Monday, April 9, 2012

Dealing with the Silent Treatment: A Facilitation Tip

When You Get the Silent Treatment:

It's an awkward situation: You are facilitating a meeting and you ask, "Are there any questions?"  You get no response and you are feeling nervous.

The Antidote to the Silent Treatment:

Simply smile and say, "Turn to the person next to you and discuss this." You will transform the room from absolute silence to a lively discussion in less than 5 seconds.

That wasn't so hard, was it?

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